Privacy Policy

1. Overview

This Privacy Policy explains how Kitsch ("Kitsch", "we", "us", or "our") collects, uses, and shares information when you use our film generation platform. By using Kitsch, you agree to the collection and use of information as described here.

2. Information we collect

We collect the following categories of information:

• Account information - name, email address, and password (stored as a salted hash), and organization membership
• Content - assets, prompts, generated frames, shots, and films you create or upload
• Payment information - handled by our payment processor; we do not store full card numbers
• Usage data - log data, device information, and interactions with the service, used for security and reliability

3. How we use information

We use the information we collect to:

• Provide, operate, and maintain Kitsch
• Process generation requests and billing
• Communicate with you about your account or the service
• Detect, prevent, and address fraud, abuse, and security issues
• Improve and develop new features

4. How we share information

We do not sell your personal information. We share information only with service providers who help us operate Kitsch, such as our cloud hosting, storage, payment, and AI inference providers, and only to the extent needed to provide the service. We may also disclose information if required by law or to protect the rights, safety, or property of Kitsch or others.

5. Data retention

We retain your account information and content for as long as your account is active. When you delete your account, we delete or anonymize your personal information within a reasonable period, except where retention is required for legal, billing, or security purposes.

6. Security

We use industry-standard measures, including encryption in transit, hashed credentials, and access controls, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies

We use essential cookies to keep you signed in and to remember preferences such as your theme. We do not use third-party advertising cookies.

8. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information. You can update your profile or delete your account from Settings at any time, or contact us to make a request.

9. Children's privacy

Kitsch is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

10. International transfers

Your information may be processed and stored in countries other than your own. Where required, we use appropriate safeguards to protect information transferred internationally.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the service or by other reasonable means. The "Last updated" date above reflects the latest revision.

12. Contact

Questions about this policy can be sent through our contact form or to [email protected].